How AI Chatbots Are Changing Customer Service: What Businesses Need to Know
The rise of AI-powered chatbots is transforming customer service—reducing response times, cutting costs, and improving satisfaction. But how exactly do they work, and should your business use one? In this guide, we’ll cover: ✅ What AI chatbots are and how they function ✅ Key benefits for customer engagement & support ✅ Real-world examples in eCommerce, SaaS & service industries ✅ AI chatbots vs. traditional…